Guali is developed and operated by Beijing Huocong Technology Co., Ltd. This policy explains what information we process when you use Guali and its membership services, why we process it, and how you can contact us to manage your personal information.
Information we process and why
We process the following information for the purposes described:
- Login and account: mobile phone number, SMS verification result, account identifier, and login session, used to verify identity, maintain your account, and secure sign-in. SMS messages are sent through Tencent Cloud SMS.
- Profile: the name or form of address, gender, date of birth, time of birth, place of birth, and time zone you provide, as well as other person profiles you create, used for chart casting, calendar, annual readings, and other personalised content. Please obtain the relevant person's consent before entering their details.
- Consultations and records: questions you submit, conversation context, generated replies, personalised memories saved during consultations, check-in records, and usage records, used for ongoing conversations, content display, and credit calculations.
- Subscriptions and purchases: transaction identifiers, product, subscription status, validity period, and the identifier bound to your app account provided by Apple, used for receipt validation, restoring purchases, renewal, refund handling, and entitlement delivery. Payment is handled by Apple; we do not obtain your card number.
- Operational information: request time, network address, errors, and service operation records, used for service availability, troubleshooting, and security protection. Login credentials, necessary caches, and display preferences are also stored on your device.
AI, third-party services, and permissions
Personalised content and consultations are generated with AI assistance. To generate a response, our servers send the necessary profile data, chart results, questions, and related conversation context to the model services we use; we currently use DeepSeek and also support Alibaba Cloud Bailian model services. Please do not include ID documents, bank cards, passwords, or other sensitive information unrelated to the service in your questions. Third-party services process requests under their own terms of service and privacy policies.
Weather is provided by Apple Weather. After you authorise location access, the relevant location is used to obtain local weather; you can revoke the permission in system settings. When saving a check-in image to Photos, we request the necessary permission only after you take that action. Declining these optional permissions does not affect your membership.
Non-member features support ad display. The app integrates Google Mobile Ads; when ad requests are enabled, the advertising service may process device, network, and ad interaction information. The current external testing release has no live ad placements. If we enable ads later or change how information is processed, we will update this policy and the necessary consent flows accordingly.
Third-party notices:
Tencent Privacy PolicyDeepSeek Privacy PolicyAlibaba Cloud Privacy PolicyApple Privacy PolicyGoogle Privacy Policy
Deleting your account
Choose “Delete account” under “Me”. If you have just signed in and have not filled in birth details, you can also choose “Delete account” on the profile entry page. After confirmation, the system immediately deletes your account, birth details, consultation records, reports, and sharing records, revokes the login session, and clears personal caches on the device that initiated the deletion. When a recipient syncs online using a newer version of the app, expired imported profiles and synastry (compatibility) caches are also cleared. After account deletion is complete, the app displays “Account deleted”.
After deleting your account, membership entitlements and remaining credits cannot be restored. Your Apple subscription is still managed by Apple; to stop billing, first manage the Apple subscription and cancel auto-renewal.
Your choices and contacting us
You can view and edit your profile under “Me”, manage permissions in system settings, and restore purchases or manage renewal under “Membership & Subscriptions”. To access, copy, or correct personal information, or for other privacy questions, contact office@huocongkeji.com.
Minors
Minors should use the app under the guidance of a guardian, and guardian consent should be obtained when personal profiles or purchases are involved.
Changes to this policy
If we update this policy, we will mark the date on this page; for material changes involving processing purposes, categories of information, or sharing methods, we will notify you appropriately and, where necessary, obtain consent again.
Contact us
If you have any questions, concerns, or complaints about this policy or our handling of personal information, please contact us using the details below.